Harish Chavan

Harish is a Senior Operations Strategy and Loss Mitigation executive with 20+ years of experience leading strategy and analytics, loss mitigation, risk management, and bank operations strategy. I have deep expertise in risk-based strategy design, customer complaints insights, portfolio segmentation, and analytics-driven decisioning to reduce losses while maintaining strong safety and soundness standards. I have led complex operations strategies, bank servicing channel strategies and analytics across bank operations, effectively translating customer insight analytics into scalable frontline execution. I bring strong first and second line governance experience, including regulatory alignment, KPI and attribution frameworks, while also building advanced complaints and Voice-of-Customer analytics to improve customer and regulatory outcomes.